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Digital Security Guide

How to Report a Scam

If you’ve fallen victim to a scam, these are the best places to report this crime.

All of our content is written by humans, not robots. Learn More
By
&
Gene Petrino
Gene Petrino Home Security Expert
Last Updated Mar 11, 2026
By Paul Frew & Gene Petrino Mar 11, 2026

Is money missing? Have you noticed a weird file on your devices? Maybe you’ve had an unsettling phone call from someone claiming to be from the government saying you owe taxes.

**Over $12.5 billion was lost to fraud in 2024, continuing a steady upward trend that saw $10 billion lost just the year before.1 Scammers are getting smarter and using more elaborate schemes to steal personally identifiable information. Some even use AI voice cloning technology to impersonate loved ones in distress — a tactic the FTC has flagged as a growing threat.

Hitting the reject call button is just one step you can take. But we recommend reporting any suspicious call, text, or social media message so you can stop these scams from tricking other people. But who should you talk to? We’ve listed the best places to report a scam and the information you need to provide. We’ve even thrown in some tips to keep you safe online.

Here’s what you need to know.

>> Read More: What Is a Scam, and How Can You Avoid One?

Where to Report a Scam?

The first place to report a scam is to the proper authorities. Here are the best places to start.

Who Contact Information
Federal Trade Commission ReportFraud.ftc.gov

IdentityTheft.gov

1-877-438-4338

Federal Bureau of Investigation Internet Crime Complaint Center

1-800-CALL-FBI

Local law enforcement Use non-emergency contact numbers in your local area

If you’re reporting a gift card scam, we recommend contacting the card issuer. Here are some of the most popular gift card companies that are negatively impacted by these scams.

Gift Card Company Contact Information
American Express 1 (877) 297-4438
Visa 1 (800) 847-2911
Mastercard 1 (800) 307-7309
Vanilla 1 (833) 322-6760
Amazon 1 (888) 280-4331
Apple 1 (800) 275-2273
Best Buy 1 (888) 237-8289
eBay Contact eBay customer support
Google Contact Google customer support

Use this form if you don’t have a Google account

Walmart 1 (888) 537-5503

FYI: According to Egress’s 2024 Email Security Risk Report, 94 percent of organizations experienced email security incidents in the past 12 months.2 79 percent of account takeover attacks started from phishing scams. The report also found that 95 percent of cybersecurity leaders reported feeling stressed about email threats facing their organizations.

What Information Do You Need to Provide?

The more information you can provide authorities and companies about the scam, the better. Some of the most helpful details are:

  • The method the scammer contacted you (phone calls, text messages, social media, dating apps, etc.)
  • The time of contact
  • Details about the call or message
  • What they asked for (personally identifiable information, gift cards, money, etc.)
  • If you paid them (how much money, when you paid them, and the method you used to send the funds)
  • Any identifying information about the scammer (their name, contact number, email address, etc.)

How to Spot a Scam

While it can be tough to tell if something is a scam, there are some warning signs to look out for:

Unexpected Calls or Messages

You might get a call or message out of the blue from a governmental department or business you’ve never dealt with before. It might be the IRS or a utility company. The details are generally the same: you need to pay a lump sum to avoid a fine or having your services disconnected.

Did You Know: The FTC revealed that they received an eight-fold increase in the number of impersonation scam reports with losses of over $100,000 from older adults in 2024 compared to 2020. In total, these losses accounted for over $445 million.3

Another unexpected call or message you might get involves winning a prize – even if you haven’t entered a competition. The only catch is you’ll need to pay a fee to cover the release of the funds and taxes.

Sense of Urgency

Almost all scams involve a race against the clock. You’ll only have 24 hours to meet the conditions or something terrible will happen. The threat is designed to scare you into rushing and not looking too closely into the details.

Unusual Requests

Another telltale sign of a scam is when it involves unusual payment methods or requests. For example, you might be told you can only pay your electricity bill with Walmart gift cards, or that you need to send cryptocurrency to collect a prize. If the steps sound off, trust your gut — ignore the message or hang up the phone.

Bad Spelling or Grammar

Scammers don’t make it a habit to check their spelling or run the text through Grammarly. If you notice weird words or non-US language within messages or emails, you can add it to your spam folder.

Low-Quality Images

Most businesses and government departments use high-resolution images when sending emails. If the photos are so pixelated that you’re questioning whether you need glasses, don’t blame your eyes. It’s just a scam.

Signs You’ve Been Scammed

Sometimes, it’s not apparent that you’ve been scammed. You may need to investigate before you contact the authorities and report a scam. Look out for these signs:

  • Unusual transactions on your bank and credit card statements
  • Weird entries on your credit report
  • Notifications that someone is claiming benefits in your name
  • Invoices or bills for purchases you never made
  • Rejected credit applications despite having a good history
  • Unexpected parcels arriving at your home
  • Two-factor authorization requests are sent to your phone or email
  • Blocked access to streaming services
  • You’re locked out of your computers and devices
  • Your personal information has changed on accounts
  • New posts appear on your social media profiles you didn’t create
  • Products you purchased never arrive

How to Protect Yourself From Future Scams

Whether you have already been scammed or managed to avoid one, you can take steps to reduce the number of calls and messages coming your way.

  • Turn on spam call detection: There’s a setting on iPhones and Android devices that detects whether an incoming phone call or text message is from a scammer. You can instantly reject it and report the call simultaneously so others will know to ignore it.
  • Block phone numbers: Unfortunately, these settings aren’t perfect, and a call or message might slip through the cracks now and then. We recommend blocking these calls and marking them as spam so you don’t get bothered again.
  • Mark emails as spam: Any suspicious emails should immediately be sent to your spam folder. It should stop them from arriving in your inbox, so you won’t accidentally click on unusual links or download dangerous files.
Email in the spam folder
Email in the spam folder
  • Access identity theft protection services: Trying to keep scammers away can feel like a full-time job. We rely on tools like identity theft protection services for assistance. They can remove your name from spam lists, monitor your credit file and scan the dark web for your personal information.
  • Use VPNs while online: Using a Virtual Private Network can encrypt your internet traffic and keep you anonymous online. Some of the best VPNs have kill switches, which means traffic will stop transmitting if your connection drops out.
NordVPN desktop app connected to a Paris, France server
NordVPN desktop app connected to a Paris, France server
  • Regularly scan devices with antivirus apps: We recommend scheduling regular scans for malware and viruses on your devices. Antivirus apps update their databases regularly to protect you from the latest threats.

Related reading: How to Stop Spam Calls

FYI: You don’t need antivirus protection for everything you own. For example, most iOS devices aren’t targeted for ransomware attacks. But if you’re using  Windows, an Android, or Macbook, you should install one immediately.

Is It Worth Reporting a Scam?

If you’ve had any interaction with a scammer, you should report it. Your experience can help reduce the chances of other people becoming a victim. Online forms have made reporting the details with the FTC and FBI easier. You no longer have to wait on hold listening to elevator music to speak to somebody.

We also recommend a proactive approach, even if you haven’t been scammed yet. Defending yourself with identity theft protection services, VPNs, and antivirus software means you’re not constantly glued to your credit report or bank statements. And if a scammer does strike, you’ll be in a much better position to reclaim your identity and limit the damage.

>> Up Next: A 2026 Guide to Identity Theft Protection

Frequently Asked Questions

Citations
  1. Federal Trade Commission. (2025). New FTC Data Show a Big Jump in Reported Losses to Fraud to $12.5 Billion in 2024.
    https://www.ftc.gov/news-events/news/press-releases/2025/03/new-ftc-data-show-big-jump-reported-losses-fraud-125-billion-2024

  2. Egress. (2024). 2024 Email Security Risk Report.
    pages.egress.com/whitepaper-email-risk-report-01-24.html

  3. Federal Trade Commission. (2025). FTC Data Show a More Than Four-Fold Increase in Reports of Impersonation Scammers Stealing Tens and Even Hundreds of Thousands from Older Adults.
    https://www.ftc.gov/news-events/news/press-releases/2025/08/ftc-data-show-more-four-fold-increase-reports-impersonation-scammers-stealing-tens-even-hundreds